Perceived Quality, Overall Service Quality, Overall Service Satisfaction, Perceived Service Value and Future Intentions of a sport event: Portuguese triathlete perceptions
Supporting Agencies
- Portuguese Foundation for Science and Technology, I.P., Grant/Award Number UIDB/04045/2020 (https://doi.org/10.54499/UIDB/04045/2020)
Abstract
The aim of this study was to analyse the factor structure of a model to assess the perception of satisfaction and quality of a sport event. Confirmatory factor analysis was developed to test the factor structure. The present sample comprised 208 Portuguese triathlete participants (males = 148; Mean age = 41.29 ± 11.28). Of these participants, 169 reported practice of physical activity more than 4 times a week and 153 said they had completed part in 5 or more triathlon events. Current results showed that the measurement model presented adequate fit (total sample model: χ2/df = 2.748, B-S p < .001, TLI = .928, CFI = 0.940, SRMR = 0.075, RMSEA = 0.092 (CI = 1.068, 1.671). These results support the use of this model to assess all the dimensions associated with a sporting event, particularly triathlon.
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References
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