Assessing Organizational Climate: Psychometric properties of the ECALS Scale
Abstract
Background. Organizational climate is a fundamental construct in work and organizational settings, as it provides an appropriate context for studying organizational behavior, allowing the exploration of individual and group behaviors. The aim of this study was to develop a new scale called the Organizational Climate Scale of the Subjective Work Environment (Escala de Clima Organizacional del Ambiente Laboral Subjetivo; ECALS) in a Chilean context. Method. The sample consisted of 1,442 workers with a mean age of 30.48 years old (SD: 11.13). A total of 55% were public employers, 34.5% were employers of for-profit organizations and, 10.5% worked for non-profit organizations. Various exploratory factor analyses were carried out and the best exploratory model was checked in confirmatory factor analysis. In addition, it was analyzed whether there were differences in the dimensions of the ECALS among workers belonging to the different organizations. Results. The scale was made up of 38 items with adequate psychometric properties and a bifactorial structure, with a general factor (organizational climate) and five specific dimensions (Work confidence, Work stress, Social support, Compensation and Job satisfaction). Conclusions. These results indicate that the new scale has adequate psychometric properties, allowing reliable, valid assessment of organizational climates in the Chilean context.
Downloads
References
Acosta, H., Salanova, S., y Llorens, S. (2012). How organizational practices predict team work engagement: The role of Organizational Trust. Ciencia y Trabajo, 7–15.
Akbaba, Ö., y Altındağ, E. (2016). The effects of reengineering, organizational climate and psychological capital on the firm performance. Procedia - Social and Behavioral Sciences, 235, 320–331. doi: 10.1016/j.sbspro.2016.11.038
American Educational Research Association, American Psychological Association y National Council on Measurement in Education (2014). Standards for educational and psychological testing. Washington, DC: American Psychological Association.
Anderson, D. R. (2008). Model based inference in the life sciences: A primer on evidence. New York: Springer.
Arvey, D. R., Gelfand, M. J., y McKay, P. F. (2016). State level tightness- looseness moderates the impact of diversity climate on firm performance. Working Paper, Wake Forest University, WFU School of Business.
Bakker, A. B., y Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. doi: 10.1037/ocp0000056
Bakker, A. B., y Demerouti, E. (2018). Multiple levels in job demands-resources theory: Implications for employee well-being and performance. En E. Diener, S. Oishi, y L. Tay (Eds.), Handbook of wellbeing. Salt Lake City, UT: DEF Publishers.
Barría, J., y Henríquez, P. (2017). Ambiente Laboral Subjetivo en Organizaciones Públicas y Privadas: Un Análisis comparativo. En Rentería, E., Cujar, A., Botero, J (Eds.), Panorama y experiencia de Psicología Organizacional y del Trabajo. La experiencia de la Red Iberoamericana de Psicología Organizacional y del Trabajo - RIPOT en Iberoamérica (pp.77-77). Colombia: Universidad del Valle.
Bustamante-Ubilla, M., Avendaño, L., y Lapo-Maza, M. (2015). Caracterización del clima organizacional en hospitales de alta complejidad en Chile. Estudios Gerenciales, 31, 432–440. doi: 10.1016/j.estger.2015.08.003
Chatman, J. A., y O’Reilly, C. A. (2016). Paradigm lost: Reinvigorating the study of organizational culture. Research in Organizational Behavior, 36, 199–224. doi: 10.1016/j.riob.2016.11.004
Chiang, M., Salazar, C., y Nuñez, A. (2007). Clima organizacional y satisfacción laboral en un establecimiento de salud estatal: hospital tipo 1. Theoria, 16(2), 61–76.
Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Lawrence Earlbaum Associates.
Downing, S. M., y Haladyna, T. M. (2006). Handbook of test development. Mahwah, NJ: Erlbaum.
Ehrhart, M. G., Schneider, B., y Macey, W. H. (2014). Organizational climate and culture: An introduction to theory, research, and practice. New York: Routledge.
Evers, A., Muñiz, J., Hagemeister, C., Hostmaelingen, A., Lindley, P.,Sjoberg, A., y Bartram, D. (2013). Assessing the quality of tests: Revision of the EFPA review model. Psicothema, 25(3), 293–201. doi: 10.7334/psicothema2013.97.
Ferrando, P. J., y Lorenzo-Seva, U. (2014). El análisis factorial exploratorio de los ítems: algunas consideraciones adicionales. Anales De Psicología, 30(3), 1170–1175. doi: 10.6018/analesps.30.3.199991
Ferrando, P. J., y Lorenzo-Seva, U. (2017). Program FACTOR at 10: Origins, development and future directions. Psicothema, 29(2), 236–240. doi: 10.7334/psicothema2016.304
Fornell, C., y Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 30–50. doi: 10.1177/002224378101800104
Gómez, C. A. (2004). Diseño, construcción y validación de un instrumento que evalúa clima organizacional en empresas colombianas, desde la teoría de respuesta al ítem. Acta Colombiana de Psicología, 11, 97–113.
González-Romá, V. y Peiró, J. M. (2014). Climate and culture strength. En Schneider, B. y Barbera, K. (Eds.), The Oxford Handbook of Organizational Climate and Culture (pp. 496-531). New York: Oxford University Press.
González-Romá, V., Tomás, I., Peiró, J.M., Lloret, S., Espejo, B., Ferreres, D., y Hernández, A. (1996). Análisis de las propiedades psicométricas del cuestionario de clima organizacional FOCUS-93. Revista de Psicología Social Aplicada, 6(1), 5–22.
Hair, J. F., Black, W. C., Babin, B. J., y Anderson, R. E. (2009). Multivariate data analysis (7th Ed.). Upper Saddle River, NJ: Prentice Hall.
Hakanen, J. J., Seppälä, P., y Peeters, M. C. W. (2017). High job demands, still engaged and not burned out? The role of job crafting. International Journal of Behavioral Medicine, 24(4), 619–627. doi: 10.1007/s12529-017-9638-3
Hidalgo, M. D., Gómez, J., y Padilla, J. L. (2005). Regresión logística: alternativas de análisis en la detección del funcionamiento diferencial del ítem. Psicothema, 17(3), 509-515.
Hu, L., y Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Structural Equations Modeling: A Multidisciplinary Journal, 6, 1–55. doi: 10.1080/10705519909540118
Jones, A. P., y James, L. R. (1979). Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions. Organizational Behavior and Human Performance, 23(2), 201-250. doi: 10.1016/0030-5073(79)90056-4
Kline, R. B. (2011). Principles and practice of structural equation modeling. New York, NY: Guilford Press.
Lane, S., Raymond, M.R., y Haladyna, T. M. (2016). Handbook of test development (2nd edition). New York, NY: Routledge.
Le Blanc, P. M., González-Romá, V., y Wang, H. (2019). Charismatic leadership and work team innovative behavior: the role of team task interdependence and team potency. Journal of Business and Psychology. Publicación online avanzada. doi: 10.1007/s10869-019-09663-6
Lee, X., Yang, B., y Li, W. (2017). The influence factors of job satisfaction and its relationship with turnover intention: Taking early-career employees as an example. Anales de Psicología, 33(3), 697-707. doi: 10.6018/analesps.33.3.238551
Litwin, G.H., y Stringer, R.A. (1966). The influence of organizational climate. Boston, MD: Harvard University Press.
Lloret-Segura, S., Ferreres-Traver, A., Hernández-Baeza, A., y Tomás-Marco, I. (2014). El análisis factorial exploratorio de los ítems: una guía práctica, revisada y actualizada. Anales de Psicología, 30(3), 1151-1169. doi: 10.6018/analesps.30.3.199361
Loh, M. Y., Idris, M. A., Dormann, C., y Muhamad, H. (2019). Organisational climate and employee health outcomes: A systematic review. Safety Science, 118, 442–452. doi: 10.1016/j.ssci.2019.05.052
Lorenzo-Seva, U., y Ferrando, P. J. (2013). FACTOR 9.2 a comprehensive program for fitting exploratory and semiconfirmatory factor analysis and IRT models. Applied Psychological Measurement, 37, 497–498. doi: 10.1177/0146621613487794
Lozano, L. M., García-Cueto, E., y Muñiz, J. (2008). Effect of the number of response categories on the reliability and validity of rating scales. Methodology, 4(2), 73–79. doi: 10.1027/1614-2241.4.2.73
Mabaso, C. M., y Dlamini, B. I. (2017). Impacto de la compensación y los beneficios en la satisfacción laboral. Research Journal of Business Management, 11, 80-90. doi: 10.3923/rjbm.2017.80.90
Marôco, J. (2014). Analise de equacoes estruturais: fundamentos teoricos, Software & Aplicacoes, 2nd Edn. Lisbon: Pero Pinheiro.
McDonald, R. P. (1999). Test theory: a unified treatment. Mahwah: Lawrence
Moreno, R., Martínez, R., y Muñiz, J. (2018). Test item taxonomy based on functional criteria. Frontiers in Psychology, 9(1175), 1-9. doi: 10.3389/fpsyg.2018.01175
Moreno, R., Martínez, R., y Muñiz, J. (2006). New guidelines for developing multiple-choice items. Methodology, 2(2), 65-72. doi: 10.1027/1614-1881.2.2.65.
Muñiz, J., Fidalgo, A. M., García-Cueto, E., Martínez, R., y Moreno, R. (2005). Análisis de los ítems. Madrid: La Muralla.
Muñiz, J., y Fonseca-Pedrero, E. (2019). Ten steps for test development. Psicothema, 31(1), 7–16. doi: 10.7334/psicothema2018.291
Muthén, L. K., y Muthén, B. O. (2017). Mplus user’s guide, 8th Edn. Los Angeles, CA: Muthén & Muthén.
Oliden, P. E., & Zumbo, B. D. (2008). Coeficientes de fiabilidad para escalas de respuesta categórica ordenada. Psicothema, 20(4), 896–901.
Ostroff, C., y Schulte, M. (2014). A configural approach to the study of organizational culture and climate. En Schneider, B., Barbera, C. (Eds.), The Oxford Handbook of Organizational Climate and Culture (pp. 532–552). Oxford University Press.
Patterson, M.G., West, M.A., Shackleton, V.J., Dawson, J.F, Lawthom, R., Maitlis, S., y Robinson, D.L. (2005). Validating the organizational climate measure: Links to managerial practices, productivity and innovation. Journal of Organizational Behavior, 26, 379-408. doi: 10.1002/job.312
Paulin, D., y Griffin, B. (2016). The relationships between incivility, team climate for incivility and job-related employee well-being: a multilevel analysis. Work & Stress, 30(2), 132-151. doi: 10.1080/02678373.2016.1173124
Pedraza, N. A., y Bernal, I. (2018). El clima organizacional en el sector público y empresarial desde la percepción de su capital humano. Espacios, 31(134), 8-19. doi: 10.1016/j.estger.2014.08.003
Peña-Suárez, E., Menéndez, F., Fonseca-Pedreros. E., y Muñiz, J. (2017). Computerized Adaptive Assessment of Organizational Climate. Anales de Psicología, 33(1), 152-159. doi: 10.6018/analesps.32.3.225921
Peña-Suárez, E., Muñiz, J., Campillo-Álvarez, A., Fonseca-Pedrero, E., y García-Cueto, E. (2013). Assessing organizational climate: Psychometric properties of CLIOR scale. Psicothema, 25(1), 137-144. doi: 10.7334/psicothema2012.260
Pérez-Luco, R. (2008). Ambiente Laboral Subjetivo: Formulación empírica de un constructo. Tesis Doctoral. Universidad Pontificia de Salamanca, España.
Ramírez, M. (2008). Validación de una escala de Clima Organizacional en una muestra multiocupacional de la ciudad de Arica. Tesis Doctoral. Universidad de Tarapacá, Chile.
Schaufeli, W. B. (2017). Applying the job demands-resources model: A ‘how to’ guide to measuring and tackling work engagement and burnout. Organizational Dynamics, 46(2), 120–132. doi: 10.1016/j.orgdyn.2017.04.008
Scheaffer, R. L., Mendenhall, W., y Ott, L. (1987). Elementos de muestreo. México: Grupo Editorial Iberoamérica.
Schneider, B., Ehrhart, M. G., y Macey, W. H. (2011). Perspectives on organizational climate and culture. En S. Zedeck (Ed.). APA handbook of industrial and organizational psychology. Washington, DC: American Psychological Association.
Schneider, B., Ehrhart, M. G., y Macey, W. H. (2013). Organizational climate and culture. The Annual Review of Psychology, 64, 361–388. doi: 10.1146/annurev-psych-113011-143809
Schneider, B., González-Romá, V., Ostroff, C., y West, M. A. (2017). Organizational climate and culture: Reflections on the history of the constructs in the Journal of Applied Psychology. Journal of Applied Psychology, 102(3), 468-482. doi: 10.1037/apl0000090
Schuster, Fuenzalida, Meyer-Sahling, Mikkelsen y Titelman (2019). Encuesta Nacional de Funcionarios en Chile. Evidencia para un servicio público más motivado, satisfecho, comprometido y ético. Disponible en https://www.serviciocivil.cl/wp-content/uploads/2020/01/Encuesta-Nacional-de-Funcionarios-Informe-General-FINAL-15ene2020-1.pdf
Silva, R., de la Torre, J., López, A. y Bastos, S. (2011). El clima organizacional en el diseño del Balanced Scorecard: Evaluación psicométrica de un instrumento de medida. Revista Contabilidade Vista y Revista, 22(1), 107–141.
Sureda, E., Mancho, J., y Sesé, A. (2019). Psychosocial risk factors, organizational conflict and job satisfaction in health professionals: A SEM model. Anales de Psicologia, 35(1), 106–115. doi: 10.6018/analesps.35.1.297711
Thumin, F., y Thumin, L. (2011). The measurement and interpretation of organizational climate. The Journal of Psychology, 145(2), 93-109. doi: 10.1080/00223980.2010.538754
Trógolo, M., Morera, L., Castellano, E. J., Spontón, C., y Medrano, L. A. (2019). Propiedades psicométricas del Cuestionario de Experiencias de Recuperación en trabajadores argentinos. Anales de Psicología, 36(1), 181–188. doi: 10.6018/analesps.35276
Van Woerkom, M., Oerlemans, W., y Bakker, A. B. (2016). Strengths use and work engagement: a weekly diary study. European Journal of Work and Organizational Psychology, 25(3), 384–397. doi: 10.1080/1359432X.2015.1089862
Vanhala, M., Heilmann, P., y Salminen, H. (2016). Organizational trust dimensions as antecedents of organizational commitment. Knowledge and Process Management. 23(1), 46–61. doi: 10.1002/kpm.1497
Zohar, D. M., y Hofmann, D. A. (2012). Organizational culture and climate. En S. W. J. Kozlowski (Ed.), Oxford library of psychology. The Oxford handbook of organizational psychology, Vol. 1 (pp. 643–66). doi: 10.1093/oxfordhb/ 9780199928309.013.0020
Copyright (c) 2021 Servicio de Publicaciones, University of Murcia (Spain)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
The works published in this journal are subject to the following terms:
1. The Publications Service of the University of Murcia (the publisher) retains the property rights (copyright) of published works, and encourages and enables the reuse of the same under the license specified in paragraph 2.
© Servicio de Publicaciones, Universidad de Murcia, 2022
2. The works are published in the online edition of the journal under a Creative Commons Reconocimiento-CompartirIgual 4.0 (legal text). You can copy, use, distribute, transmit and publicly display, provided that: i) you cite the author and the original source of publication (journal, editorial and URL of the work), ii) are not used for commercial purposes, iii ) mentions the existence and specifications of this license.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
3. Conditions of self-archiving. Is allowed and encouraged the authors to disseminate electronically pre-print versions (version before being evaluated and sent to the journal) and / or post-print (version reviewed and accepted for publication) of their works before publication, as it encourages its earliest circulation and diffusion and thus a possible increase in its citation and scope between the academic community. RoMEO Color: Green.