Assessing Organizational Climate: Psychometric properties of the ECALS Scale

Authors

DOI: https://doi.org/10.6018/analesps.417571
Keywords: Organizational climate, Psychometric properties, Evaluation, Bifactor

Abstract

Background. Organizational climate is a fundamental construct in work and organizational settings, as it provides an appropriate context for studying organizational behavior, allowing the exploration of individual and group behaviors. The aim of this study was to develop a new scale called the Organizational Climate Scale of the Subjective Work Environment (Escala de Clima Organizacional del Ambiente Laboral Subjetivo; ECALS) in a Chilean context. Method. The sample consisted of 1,442 workers with a mean age of 30.48 years old (SD: 11.13). A total of 55% were public employers, 34.5% were employers of for-profit organizations and, 10.5% worked for non-profit organizations. Various exploratory factor analyses were carried out and the best exploratory model was checked in confirmatory factor analysis. In addition, it was analyzed whether there were differences in the dimensions of the ECALS among workers belonging to the different organizations. Results. The scale was made up of 38 items with adequate psychometric properties and a bifactorial structure, with a general factor (organizational climate) and five specific dimensions (Work confidence, Work stress, Social support, Compensation and Job satisfaction). Conclusions. These results indicate that the new scale has adequate psychometric properties, allowing reliable, valid assessment of organizational climates in the Chilean context.

Downloads

Download data is not yet available.

References

Acosta, H., Salanova, S., y Llorens, S. (2012). How organizational practices predict team work engagement: The role of Organizational Trust. Ciencia y Trabajo, 7–15.

Akbaba, Ö., y Altındağ, E. (2016). The effects of reengineering, organizational climate and psychological capital on the firm performance. Procedia - Social and Behavioral Sciences, 235, 320–331. doi: 10.1016/j.sbspro.2016.11.038

American Educational Research Association, American Psychological Association y National Council on Measurement in Education (2014). Standards for educational and psychological testing. Washington, DC: American Psychological Association.

Anderson, D. R. (2008). Model based inference in the life sciences: A primer on evidence. New York: Springer.

Arvey, D. R., Gelfand, M. J., y McKay, P. F. (2016). State level tightness- looseness moderates the impact of diversity climate on firm performance. Working Paper, Wake Forest University, WFU School of Business.

Bakker, A. B., y Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. doi: 10.1037/ocp0000056

Bakker, A. B., y Demerouti, E. (2018). Multiple levels in job demands-resources theory: Implications for employee well-being and performance. En E. Diener, S. Oishi, y L. Tay (Eds.), Handbook of wellbeing. Salt Lake City, UT: DEF Publishers.

Barría, J., y Henríquez, P. (2017). Ambiente Laboral Subjetivo en Organizaciones Públicas y Privadas: Un Análisis comparativo. En Rentería, E., Cujar, A., Botero, J (Eds.), Panorama y experiencia de Psicología Organizacional y del Trabajo. La experiencia de la Red Iberoamericana de Psicología Organizacional y del Trabajo - RIPOT en Iberoamérica (pp.77-77). Colombia: Universidad del Valle.

Bustamante-Ubilla, M., Avendaño, L., y Lapo-Maza, M. (2015). Caracterización del clima organizacional en hospitales de alta complejidad en Chile. Estudios Gerenciales, 31, 432–440. doi: 10.1016/j.estger.2015.08.003

Chatman, J. A., y O’Reilly, C. A. (2016). Paradigm lost: Reinvigorating the study of organizational culture. Research in Organizational Behavior, 36, 199–224. doi: 10.1016/j.riob.2016.11.004

Chiang, M., Salazar, C., y Nuñez, A. (2007). Clima organizacional y satisfacción laboral en un establecimiento de salud estatal: hospital tipo 1. Theoria, 16(2), 61–76.

Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Lawrence Earlbaum Associates.

Downing, S. M., y Haladyna, T. M. (2006). Handbook of test development. Mahwah, NJ: Erlbaum.

Ehrhart, M. G., Schneider, B., y Macey, W. H. (2014). Organizational climate and culture: An introduction to theory, research, and practice. New York: Routledge.

Evers, A., Muñiz, J., Hagemeister, C., Hostmaelingen, A., Lindley, P.,Sjoberg, A., y Bartram, D. (2013). Assessing the quality of tests: Revision of the EFPA review model. Psicothema, 25(3), 293–201. doi: 10.7334/psicothema2013.97.

Ferrando, P. J., y Lorenzo-Seva, U. (2014). El análisis factorial exploratorio de los ítems: algunas consideraciones adicionales. Anales De Psicología, 30(3), 1170–1175. doi: 10.6018/analesps.30.3.199991

Ferrando, P. J., y Lorenzo-Seva, U. (2017). Program FACTOR at 10: Origins, development and future directions. Psicothema, 29(2), 236–240. doi: 10.7334/psicothema2016.304

Fornell, C., y Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 30–50. doi: 10.1177/002224378101800104

Gómez, C. A. (2004). Diseño, construcción y validación de un instrumento que evalúa clima organizacional en empresas colombianas, desde la teoría de respuesta al ítem. Acta Colombiana de Psicología, 11, 97–113.

González-Romá, V. y Peiró, J. M. (2014). Climate and culture strength. En Schneider, B. y Barbera, K. (Eds.), The Oxford Handbook of Organizational Climate and Culture (pp. 496-531). New York: Oxford University Press.

González-Romá, V., Tomás, I., Peiró, J.M., Lloret, S., Espejo, B., Ferreres, D., y Hernández, A. (1996). Análisis de las propiedades psicométricas del cuestionario de clima organizacional FOCUS-93. Revista de Psicología Social Aplicada, 6(1), 5–22.

Hair, J. F., Black, W. C., Babin, B. J., y Anderson, R. E. (2009). Multivariate data analysis (7th Ed.). Upper Saddle River, NJ: Prentice Hall.

Hakanen, J. J., Seppälä, P., y Peeters, M. C. W. (2017). High job demands, still engaged and not burned out? The role of job crafting. International Journal of Behavioral Medicine, 24(4), 619–627. doi: 10.1007/s12529-017-9638-3

Hidalgo, M. D., Gómez, J., y Padilla, J. L. (2005). Regresión logística: alternativas de análisis en la detección del funcionamiento diferencial del ítem. Psicothema, 17(3), 509-515.

Hu, L., y Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Structural Equations Modeling: A Multidisciplinary Journal, 6, 1–55. doi: 10.1080/10705519909540118

Jones, A. P., y James, L. R. (1979). Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions. Organizational Behavior and Human Performance, 23(2), 201-250. doi: 10.1016/0030-5073(79)90056-4

Kline, R. B. (2011). Principles and practice of structural equation modeling. New York, NY: Guilford Press.

Lane, S., Raymond, M.R., y Haladyna, T. M. (2016). Handbook of test development (2nd edition). New York, NY: Routledge.

Le Blanc, P. M., González-Romá, V., y Wang, H. (2019). Charismatic leadership and work team innovative behavior: the role of team task interdependence and team potency. Journal of Business and Psychology. Publicación online avanzada. doi: 10.1007/s10869-019-09663-6

Lee, X., Yang, B., y Li, W. (2017). The influence factors of job satisfaction and its relationship with turnover intention: Taking early-career employees as an example. Anales de Psicología, 33(3), 697-707. doi: 10.6018/analesps.33.3.238551

Litwin, G.H., y Stringer, R.A. (1966). The influence of organizational climate. Boston, MD: Harvard University Press.

Lloret-Segura, S., Ferreres-Traver, A., Hernández-Baeza, A., y Tomás-Marco, I. (2014). El análisis factorial exploratorio de los ítems: una guía práctica, revisada y actualizada. Anales de Psicología, 30(3), 1151-1169. doi: 10.6018/analesps.30.3.199361

Loh, M. Y., Idris, M. A., Dormann, C., y Muhamad, H. (2019). Organisational climate and employee health outcomes: A systematic review. Safety Science, 118, 442–452. doi: 10.1016/j.ssci.2019.05.052

Lorenzo-Seva, U., y Ferrando, P. J. (2013). FACTOR 9.2 a comprehensive program for fitting exploratory and semiconfirmatory factor analysis and IRT models. Applied Psychological Measurement, 37, 497–498. doi: 10.1177/0146621613487794

Lozano, L. M., García-Cueto, E., y Muñiz, J. (2008). Effect of the number of response categories on the reliability and validity of rating scales. Methodology, 4(2), 73–79. doi: 10.1027/1614-2241.4.2.73

Mabaso, C. M., y Dlamini, B. I. (2017). Impacto de la compensación y los beneficios en la satisfacción laboral. Research Journal of Business Management, 11, 80-90. doi: 10.3923/rjbm.2017.80.90

Marôco, J. (2014). Analise de equacoes estruturais: fundamentos teoricos, Software & Aplicacoes, 2nd Edn. Lisbon: Pero Pinheiro.

McDonald, R. P. (1999). Test theory: a unified treatment. Mahwah: Lawrence

Moreno, R., Martínez, R., y Muñiz, J. (2018). Test item taxonomy based on functional criteria. Frontiers in Psychology, 9(1175), 1-9. doi: 10.3389/fpsyg.2018.01175

Moreno, R., Martínez, R., y Muñiz, J. (2006). New guidelines for developing multiple-choice items. Methodology, 2(2), 65-72. doi: 10.1027/1614-1881.2.2.65.

Muñiz, J., Fidalgo, A. M., García-Cueto, E., Martínez, R., y Moreno, R. (2005). Análisis de los ítems. Madrid: La Muralla.

Muñiz, J., y Fonseca-Pedrero, E. (2019). Ten steps for test development. Psicothema, 31(1), 7–16. doi: 10.7334/psicothema2018.291

Muthén, L. K., y Muthén, B. O. (2017). Mplus user’s guide, 8th Edn. Los Angeles, CA: Muthén & Muthén.

Oliden, P. E., & Zumbo, B. D. (2008). Coeficientes de fiabilidad para escalas de respuesta categórica ordenada. Psicothema, 20(4), 896–901.

Ostroff, C., y Schulte, M. (2014). A configural approach to the study of organizational culture and climate. En Schneider, B., Barbera, C. (Eds.), The Oxford Handbook of Organizational Climate and Culture (pp. 532–552). Oxford University Press.

Patterson, M.G., West, M.A., Shackleton, V.J., Dawson, J.F, Lawthom, R., Maitlis, S., y Robinson, D.L. (2005). Validating the organizational climate measure: Links to managerial practices, productivity and innovation. Journal of Organizational Behavior, 26, 379-408. doi: 10.1002/job.312

Paulin, D., y Griffin, B. (2016). The relationships between incivility, team climate for incivility and job-related employee well-being: a multilevel analysis. Work & Stress, 30(2), 132-151. doi: 10.1080/02678373.2016.1173124

Pedraza, N. A., y Bernal, I. (2018). El clima organizacional en el sector público y empresarial desde la percepción de su capital humano. Espacios, 31(134), 8-19. doi: 10.1016/j.estger.2014.08.003

Peña-Suárez, E., Menéndez, F., Fonseca-Pedreros. E., y Muñiz, J. (2017). Computerized Adaptive Assessment of Organizational Climate. Anales de Psicología, 33(1), 152-159. doi: 10.6018/analesps.32.3.225921

Peña-Suárez, E., Muñiz, J., Campillo-Álvarez, A., Fonseca-Pedrero, E., y García-Cueto, E. (2013). Assessing organizational climate: Psychometric properties of CLIOR scale. Psicothema, 25(1), 137-144. doi: 10.7334/psicothema2012.260

Pérez-Luco, R. (2008). Ambiente Laboral Subjetivo: Formulación empírica de un constructo. Tesis Doctoral. Universidad Pontificia de Salamanca, España.

Ramírez, M. (2008). Validación de una escala de Clima Organizacional en una muestra multiocupacional de la ciudad de Arica. Tesis Doctoral. Universidad de Tarapacá, Chile.

Schaufeli, W. B. (2017). Applying the job demands-resources model: A ‘how to’ guide to measuring and tackling work engagement and burnout. Organizational Dynamics, 46(2), 120–132. doi: 10.1016/j.orgdyn.2017.04.008

Scheaffer, R. L., Mendenhall, W., y Ott, L. (1987). Elementos de muestreo. México: Grupo Editorial Iberoamérica.

Schneider, B., Ehrhart, M. G., y Macey, W. H. (2011). Perspectives on organizational climate and culture. En S. Zedeck (Ed.). APA handbook of industrial and organizational psychology. Washington, DC: American Psychological Association.

Schneider, B., Ehrhart, M. G., y Macey, W. H. (2013). Organizational climate and culture. The Annual Review of Psychology, 64, 361–388. doi: 10.1146/annurev-psych-113011-143809

Schneider, B., González-Romá, V., Ostroff, C., y West, M. A. (2017). Organizational climate and culture: Reflections on the history of the constructs in the Journal of Applied Psychology. Journal of Applied Psychology, 102(3), 468-482. doi: 10.1037/apl0000090

Schuster, Fuenzalida, Meyer-Sahling, Mikkelsen y Titelman (2019). Encuesta Nacional de Funcionarios en Chile. Evidencia para un servicio público más motivado, satisfecho, comprometido y ético. Disponible en https://www.serviciocivil.cl/wp-content/uploads/2020/01/Encuesta-Nacional-de-Funcionarios-Informe-General-FINAL-15ene2020-1.pdf

Silva, R., de la Torre, J., López, A. y Bastos, S. (2011). El clima organizacional en el diseño del Balanced Scorecard: Evaluación psicométrica de un instrumento de medida. Revista Contabilidade Vista y Revista, 22(1), 107–141.

Sureda, E., Mancho, J., y Sesé, A. (2019). Psychosocial risk factors, organizational conflict and job satisfaction in health professionals: A SEM model. Anales de Psicologia, 35(1), 106–115. doi: 10.6018/analesps.35.1.297711

Thumin, F., y Thumin, L. (2011). The measurement and interpretation of organizational climate. The Journal of Psychology, 145(2), 93-109. doi: 10.1080/00223980.2010.538754

Trógolo, M., Morera, L., Castellano, E. J., Spontón, C., y Medrano, L. A. (2019). Propiedades psicométricas del Cuestionario de Experiencias de Recuperación en trabajadores argentinos. Anales de Psicología, 36(1), 181–188. doi: 10.6018/analesps.35276

Van Woerkom, M., Oerlemans, W., y Bakker, A. B. (2016). Strengths use and work engagement: a weekly diary study. European Journal of Work and Organizational Psychology, 25(3), 384–397. doi: 10.1080/1359432X.2015.1089862

Vanhala, M., Heilmann, P., y Salminen, H. (2016). Organizational trust dimensions as antecedents of organizational commitment. Knowledge and Process Management. 23(1), 46–61. doi: 10.1002/kpm.1497

Zohar, D. M., y Hofmann, D. A. (2012). Organizational culture and climate. En S. W. J. Kozlowski (Ed.), Oxford library of psychology. The Oxford handbook of organizational psychology, Vol. 1 (pp. 643–66). doi: 10.1093/oxfordhb/ 9780199928309.013.0020

Published
01-01-2021
How to Cite
Barría-González, J., Postigo, Álvaro, Pérez-Luco, R., Cuesta, M., & García-Cueto, E. (2021). Assessing Organizational Climate: Psychometric properties of the ECALS Scale. Anales de Psicología / Annals of Psychology, 37(1), 168–177. https://doi.org/10.6018/analesps.417571
Issue
Section
Social and Organizational Psychology

Most read articles by the same author(s)