Psychosocial risk factors, organizational conflict and job satisfaction in Health professionals: A SEM model.

  • Elena Sureda Hospital Son Espases, Palma (Balearic Islands)
  • Javier Mancho Hospital Son Llàtzer, Palma (Balearic Islands)
  • Albert Sesé Balearic Islands University http://orcid.org/0000-0003-3771-1749
Keywords: Psychosocial risk factors, Organizational conflict, Job satisfaction, Structural Equation Modelling, Health professionals

Abstract

Objetivo: Poner a prueba un modelo de interdependencia sobre el efecto que los factores de riesgo psicosocial generan sobre el conflicto organizacional y la satisfacción laboral en profesionales sanitarios. Método: Se utilizó un diseño selectivo transversal con una muestra de 249 trabajadores de un hospital público. Los riesgos psicosociales se evaluaron mediante la herramienta F-PSICO, la variable conflicto organizacional fue operacionalizada mediante un conjunto de indicadores contenidos en una encuesta elaborada por un equipo multidisciplinar de profesionales sanitarios expertos en mediación laboral; y la satisfacción laboral fue medida con cuatro dimensiones del cuestionario Font Roja. El ajuste del modelo se estimó con modelos de ecuaciones estructurales. Resultados: Se obtuvo un ajuste adecuado del modelo, que supone que cuanto mayor es el riesgo psicosocial, mayor es el conflicto organizacional, y menor la satisfacción laboral percibida. También sitúa la conflictividad laboral como mediadora entre los riesgos psicosociales y la satisfacción laboral. Conclusiones: La contribución única del estudio aporta evidencias empíricas del papel de predictor directo de los riesgos psicosociales sobre la conflictividad en el lugar de trabajo para los profesionales de la salud. Así, la prevención del riesgo psicosocial puede ser una vía eficiente para reducir la conflictividad y para aumentar la satisfacción laboral.

Author Biographies

Elena Sureda, Hospital Son Espases, Palma (Balearic Islands)
Organizational Development Department, Human Resources Psychologist
Javier Mancho, Hospital Son Llàtzer, Palma (Balearic Islands)
Prevention Service Technical Director
Albert Sesé, Balearic Islands University
Associate Professor of the Department of Psychology

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Published
24-12-2018
How to Cite
Sureda, E., Mancho, J., & Sesé, A. (2018). Psychosocial risk factors, organizational conflict and job satisfaction in Health professionals: A SEM model. Anales De Psicología / Annals of Psychology, 35(1), 106-115. https://doi.org/10.6018/analesps.35.1.297711
Section
Social and Organizational Psychology