INFORMATION ACTS, A SCENARIO TO EVALUATE THE LOCAL DIGITAL DIVIDE FOR THE USER/CLIENT IN THE KNOWLEDGE SOCIETY

Abstract

Focussing our interest only in the Information and Communications Technologies has diverted us from the true purpose of the information: to inform the users in the place and in the appropriate moment. This allows introducing an important concept for the evaluation of the products of digital information, the concept of Information Act, being also taken advantage of the interpretation of important concepts related with the user / client. A measuring approach, the Local Digital Divide, can allow to know if, in the appropriate moment and place, the users are able to extract the maximum of information that they need; or if they are able to operate appropriately with the technology that supports the information - because the technology requires for its operability more knowledge that the own user -; or they are able to interpret the accessed information; or simply they can add their ideas and knowledge to the information product. These are, among other, divides contemplated in a same action and scenario that re-late, or not, to the product of information with the user / client, and that they are so necessary or more than the measurement only of the efficiency characteristic of the technologies and of the information that they contain.