THE DOCUMENTAL INFORMATION TO INTRODUCE OF PROCEDURE QUALITY SYSTEMS APPLIYING THE SOFT SYSTEMS METHODOLOGY
Abstract
The necessities of organizations to get effective, efficient and consistent improve in all their functions and activities that need to use documents, it to lead to weight the action strategies and to introduce new procedure quality systems that can to understand their behavior, their environment and information necessities for to obtain quality in all their process, products and services. The present work raises and describes, from the theoretical conception of the Soft Systems Methodology (SSM), the basis as well as advantages and benefits turned for to introduce this class of systems, because they implicate to archives as a vital area that lets to process all documents and to make of fool of the introduce process, maintenance and assessment of this systems.
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