Analysis and description of Social Nets uses in the Murcia Region museums
Abstract
Museums nowadays have the capacity to enhance their communication and promotion power, thanks to the proliferation of social networks and mobile technologies in which we are immersed in the 21st century, establishing, in this way, an interaction Constant with users. Nevertheless, all the museums of the Region of Murcia have not been able to take on the challenge of this technological revolution. This article involves a review of the way in which these museums are taking advantage of the social platforms, elaborating an empirical and comparative analysis of a sample of 101 museums spread in the Region of Murcia and the temporal limit that has been chosen for the development of this Work is set between January 1 and April 30, 2017 on the platforms Facebook, T witter, Instagram, Pinterest, Flickr, YouTube and Google+. The results are characterized by the presence of good examples of success together with a large number of museums that are at the beginning of a conscious and successful use of social networks, as well as cases of a total absence of certain other museums in the network. This article, therefore, constitutes an essay that prepares possible ways of future analysis, such as a survey of the behavior of the museums of the Region of Murcia in social networks, and with the objective of elaborating a proposal for quality improvement The dissemination of content and promotion through these tools, which is why it has been considered essential to establish a descriptive and quantitative analysis, the results of which provide reliable data for further studies.
Downloads
References
Badell, J. (2013). Museos en línea de Cataluña en la web 2.0 y en las redes sociales. Ibersid, 7, pp. 81-90. Recuperado de http://www.ibersid.eu/ojs/index.php/ibersid/article/ view/4059/3750
Badell, J. (2015). Los museos de Cataluña en las redes sociales: resultados de un estudio de investigación. Revista Interamericana de Bibliotecología, 38(2), pp. 159–164. doi: 10.17533/udea.rib.v38n2a07
Castañeda, L. y Gutiérrez, I. (2010). Redes Sociales y otros tejidos online para conectar personas. En Castañeda, L. (Coord.): Aprendizaje con Redes Sociales. Tejidos educativos en los nuevos entornos. Sevilla: MAD Eduforma.
Celaya, J. (2012). Más allá del marketing de museos en las redes sociales. Revolución de los museos. Telos, 90, pp. 106-107.
Cordón, D. y González, D. (2016). Museos y comunicación: los nuevos medios como herramienta de diálogo y sociabilidad de la institución. El uso de Twitter por el museo del Prado, museo Thyssen-Bornemisza y museo Reina Sofía. Fonseca, Journal of Communication, 12, pp.149-165. doi: http://dx.doi.org/10.14201/fjc201612149165
Dosdoce.com (2013). Los museos en la era digital. Uso de las nuevas tecnologías antes, durante y después de visitar un museo, centro cultural o galería de arte. Recuperado de: http://www.dosdoce.com/articulo/estudios/3820/museos-en-la-era-digital/
Forteza, M. (2012). El papel de los museos en las redes sociales. Biblios: Revista de Bibliotecnología y Ciencias de la Información, 48, pp. 31-40. doi: https://doi.org/10.5195/biblios.2012.66
Gómez, S. (2012). Museos españoles y redes sociales: evaluación de preferencia y participación. Telos: cuadernos de comunicación e innovación, 90, pp. 79-86.
Merodio, J. (2010). Cómo empezar a promocionar tu negocio en redes sociales. Madrid: LID Editorial.
Merodio, J. (2016). Estrategia y táctica empresarial en redes sociales. Madrid: LID Editorial.
Oltra, M. (2013). Museos y redes sociales. España: Revista del Comité Español de ICOM, 5. Recuperado de: http://www.icom-ce.org/recursos/ICOM_CE_Digital/05/ICOMCEDi- gital05.pdf
O’Reilly Y. (2005). Qué es Web 2.0. Patrones del diseño y modelos del negocio para la siguiente generación del software. Boletín de la Sociedad de la Información, Fundación Telefónica. Recuperado de http://sociedadinformacion.fundacion.telefonica.com
Satta, F. (2016). Los museos catalanes de arte y las redes socia- les. Análisis de presencia y rendimiento. Anàlisi. Quaderns de Comunicació i Cultura, 54, pp. 109-123. doi: http://dx.doi.org/10.7238/a.v0i54.2938
Stein, R. (2012). Blow up your digital strategy: changing the conversation about museums and technology, Museums and the web. Recuperado de: http://www.museumsandtheweb.com/mw2012/papers/blow_up_your_digital_strategy_ changing_the_c_1
Those authors who have publications with this journal accept the following terms:
a. The authors will retain their copyright and guarantee the journal the right of first publication of their work, which will be simultaneously subject to the Creative Commons License. Non-commercial attribution 4.0 International that allows to share, copy, and redistribute the material in any medium or format and adapt, remix, transform and build on the material in the following terms:
Recognition - You must give the appropriate credit, provide a link to the license, and indicate if changes have been made. You may do so in any reasonable manner, but not in a way that suggests that the licensor or its use endorses it. Non-commercial - You cannot use the material for commercial purposes. Share under it - If you remix, transform, or create on the material, your contributions must be distributed under the same license as the original.
b. Authors may adopt other non-exclusive licensing agreements for the distribution of the published work (e.g. deposit it in an institutional telematic file or publish it in a monographic volume) whenever the initial publication in this journal is indicated.
c. Authors are allowed and encouraged to distribute their work through the Internet (e.g. in institutional telematic archives or on their website) before and during the submission process, which can produce interesting exchanges and increase citations of the published work. (See The effect of open access).
d. In any case, the Editorial Team understands that the opinions expressed by the authors are their exclusive responsibility.