Mapping CSR, hospitality and employee wellbeing research: a bibliometric analysis

Authors

DOI: https://doi.org/10.6018/turismo.711231
Keywords: Corporate Social Responsibility; sustainability; tourism; hospitality industry; employees; well-being.

Abstract

This study conducts a bibliometric analysis of the relationship between Corporate Social Responsibility (CSR), employee well-being and the hotel and tourism sector. Our objective is to analyze the current state of research, identify trends and propose future lines of study. The methodology follows the PRISMA 2020 protocol and analyzes 60 articles published between 2009 and 2025 in Web of Science. Research areas, prominent authors, geographic distribution, thematic clusters and emerging trends are examined. The results show a growing interest in the relationship between CSR and well-being at work since 2019. Three key axes are identified: (1) impact of CSR on employees, (2) sustainability and human resource management, and (3) well-being at work as a mediator of organizational performance. It highlights the importance of trust and organizational identification in the perception of CSR. The study highlights the need to integrate CSR into business strategy and to communicate CSR initiatives effectively. Its contribution lies in providing a structured view of the field, facilitating future research that delves deeper into the effects of CSR on the well-being and sustainability of the hotel sector.

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Published
22-06-2026
How to Cite
Martín Sierra, B., Mercadé Melé, P., Molina Gómez, J., & Núñez Sánchez , J. M. (2026). Mapping CSR, hospitality and employee wellbeing research: a bibliometric analysis. Cuadernos De Turismo, (57), 133–159. https://doi.org/10.6018/turismo.711231
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