The influence of ICT on the structure of tourism distribution system

Authors

  • Carmen Berné Manero
  • Margarita García González
  • María Esperanza García Uceda
  • José Miguel Múgica Grijalba
Keywords: consumer, distribution channels, ICT, tourism

Abstract

The development of information and communication technologies (ICT), as Internet, has created new ways for the distribution of tourism products. This situation is bringing changes in the tourism distribution system that may affect its structure. Thus, this study aims to test the existence of these changes in the Spanish tourist system from the perspective of firms involved in the system. The results show a current adjustment in the system that affects the positions and confirms the consumer as a key element in production processes and distribution sector.

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How to Cite
Berné Manero, C., García González, M., García Uceda, M. E., & Múgica Grijalba, J. M. (2011). The influence of ICT on the structure of tourism distribution system. Cuadernos de Turismo, (28), 9–22. Retrieved from https://revistas.um.es/turismo/article/view/147141
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