The relationship between student attitudes towards using virtual education and their satisfaction during the COVID-19 pandemic
Abstract
The move to new approaches to higher education has required many universities around the world to use e-learning in their courses. The present study aimed to investigate the relationship between the attitudes of the students toward using virtual education and their satisfaction level during the Covid-19 crisis. The research methodology used was descriptive. A sample of 165 undergraduate students (89 technical engineering and 76 psychology students) were randomly selected at Islamic Azad University Shahre Rey in the first semester of 2020-2021. Attitude and satisfaction level toward virtual education questionnaires were used to collect data. The analyses were carried out through SPSS software (26 version), by using the Pearson correlation and t-tests on two independent samples. Findings indicated that there was a significant relationship between attitudes toward virtual education and satisfaction for all participants. Therefore, it can be concluded that the more positive attitudes towards e-learning and virtual education are, the higher the satisfaction level toward virtual education is. In addition, there was no difference between the attitudes and satisfaction level toward virtual education in the two target groups. A more accurate analysis of the questions showed that virtual education generated more problems for technical students when it came to understanding the main concepts. While both groups believed that online examinations were more appropriate given the pandemic circumstances, some difficulties such as internet speed and challenges while uploading the response sheets affected their attitude in a negative way. The findings also indicated that psychology students found using the internet and online platforms more challenging than engineering students.
Downloads
References
Ahn, J. Y., Edwin, A. (2018). An e-Learning Model for Teaching Mathematics on an Open Source Learning Platform. Int. Rev. Res. Open Distrib. Learn, 19, 255–26. https://doi.org/10.19173/irrodl.v19i5.3733
Al-Akharas, Y. (2018). The Impact of the Application of e-Learning Strategy on Academic Achievement in Mathematics in Basic Grades in the Capital Governorate from the Perspective of Teachers of Mathematics. Dirasat: Educational Sciences, 45(4), 70-80. https://doi.org/10.17718/tojde.849882
Albano, G., Dello, U. (2019). GeoGebra in e-learning environments: A possible integration in mathematics and beyond. J. Ambient Intell. Humaniz. Comput. 10, 4331–4343. https://doi.org/10.1007/s12652-018-1111-x
Al-Saedy, M., Alkahaly, Kh., Alpraky, M., Albloshy, A., & Alkhrousy, H. (2017). The Effect of e- Learning in Teaching Mathematics on Academic Achievement and Attitude towards the Subject for Grade 5 Students in the Sultanate of Oman. International Journal of Educational Specialist. 6(4), 227-239.
Annelies, R., Pieter, V., Marieke, P., Ine, W., Wim, V., & Fien, D. (2020). Learning and instruction in the hybrid virtual classroom: An investigation of students’ engagement and the effect of quizzes. Computers & Education, 143, pp. https://doi.org/10.1016/j.compedu.2019.103682
Aristovnik, A., Keržič, D., Ravšelj, D., Tomaževič, N., & Umek, L. (2020). Impacts of the COVID-19 pandemic on life of higher education students: A global perspective. Sustainability, 12(20), 8438. https://doi.org/10.3390/su12208438
Askhamov, A. A. (2016). Use of E-resources of the Learning Environment in Teaching Mathematics to Future Engineers. International Journal of Environmental & Science Education, 11 (5), 673-684.
Bao, W. (2020). COVID‐19 and online teaching in higher education: A case study of Peking University. Human Behavior and Emerging Technologies, 2(2), 113–115. https://doi.org/10.1002/hbe2.191
Bawaneh, A. K. (2020). The satisfaction level of undergraduate science students towards using e-learning and virtual classes in exceptional condition covid-19 crisis. Turkish Online Journal of Distance Education, 22(1), 52-65. https://doi.org/10.17718/tojde.849882
Brodsky, M. W. (2020). E-learning Implementation. Available from: http://Ulysses learning.Com.
Chitra, A.P., Raj, M.A. (2018). E-Learning. Journal of Applied and Advanced Research, 3, 11-13. https://doi.org/10.21839/jaar.2018.v3iS1.158
Conceição, S. C. O. (2006). Faculty lived experience in the online environment. Adult education quarterly. 57(26), 26-45. https://doi.org/10.1177/1059601106292247
DeLone, W. H., and E. R. McLean. (1992). Information systems success: the quest for the
dependent variable Information System Research, 3(1), 60-95. https://doi.org/10.1287/isre.3.1.60
Dreyfus, H. (2010). About the Internet: A Philosophical Look at the Internet. Farsinezhad A, trans. Tehran: Saghi Publications. pp 20-85. [In Persian]
El Mamoun, B., Erradi, M., El Mhouti, A. (2018) Using an Intelligent Tutoring System to Support Learners’ WMC in e-learning: Application in Mathematics Learning. Int. J. Emerg. Technol. Learn, 13, 142–156. https://doi.org/10.3991/ijet.v13i12.8938
Farsinezhad A, trans. Dreyfus H. About the InternetTehran: Saghi Publications; 2010. p. 20-85. [In Persian]
Glenda, K., Joslyn, H., & Mariel, P. (2019). Virtually connected. International Teacher Magazine (IMT). It was accessed on 20/03/2020. https://consiliumeducation.com/itm/2019/06/22/virtuallyconnected/
Gunasinghe, A., Abd Hamid, J., Khatibi, A., & Azam, S. F. (2019). The adequacy of UTAUT-3 in interpreting academician’s adoption to e-Learning in higher education environments. Interactive Technology and Smart Education, 17(1), 86-106. https://doi.org/10.1108/ITSE-05-2019-0020
Habibi, A., Mukminin, A., Yaqin, L. N., Parhanuddin, L., Razak, R. A., Nazry, N. N. M.,
... and Fathurrijal, F. (2021). Mapping Instructional Barriers during COVID-19
Outbreak. Islamic Education Context. Religions, 12(1), 50. https://doi.org/10.3390/rel12010050
Hall, M. (2001). Realizing the Virtual Hamburge [Internet] [cited 2012 Des 13]. Available from: http://www.chet.org.zal
Händel, M., Stephan, M., Gläser-Zikuda, M., Kopp, K., Bedenlier, S., & Ziegler, A. (2020). Digital readiness and its effects on higher education students’ socio-emotional perceptions in the context of the COVID-19 pandemic. Journal of Research on Technology in Education. 52(5), 1–13. https://doi.org/10.1080/15391523.2020.1846147
Iyer, P., Aziz, K., & Ojcius, D. M. (2020). Impact of COVID‐19 on dental education in the United States. Journal of dental education, 84(6), 718-722. https://doi.org/10.1002/jdd.12163
Jimenez, E. C. (2020). Contextualized E-Learning Resource: A Tool for Stronger Academic Platform. International Journal of Case Studies in Business. IT, and Education (IJCSBE), 4, 2110-116. http://doi.org/10.5281/zenodo.4018344
Lee, B. C., Yoon J. O., & Lee, I. (2009). Learners’ Acceptance of e-Learning
in South Korea: Theories and Results. Computers & Education, 53, 1320-1329. https://doi.org/10.1016/j.compedu.2009.06.014
Levy, P. (2006). The Impact of Technology in Cyber Culture. Minneapolis: University of Minnesota Press [Internet]. 2006 [cited 2013 April 12]. Available from: https://circle.ubc.ca/bitstream/handle/2429/1333/WikiRevolutionCATaC2006.pdf?sequence
Mailizar, Almanthari, A., Maulinal, S., Bruce, S. (2020). Secondary School Mathematics Teachers’ Views on E-learning Implementation Barriers during the COVID-19 Pandemic: The Case of Indonesia EURASIA. Journal of Mathematics, Science and Technology Education, 16(7), 1-9. https://doi.org/10.29333/ejmste/8240
Malkawi, E., Bawaneh, A. K. (2021). Campus Off, Education On: UAEU Students’ Satisfaction and Attitudes Towards E-Learning and Virtual Classes During COVID-19 Pandemic. Contemporary educational technology, 13(1), ep283, https://doi.org/10.30935/cedtech/8708
Miltiadou, M., & Savenye, W. C. (2003). Applying social cognitive constructs of motivation to enhance student success in online distance education. Educational Technology Review, 11(1), 78-95.
Nicholas, A. J., Levy, Y. (2009). Empirical assessment of college students–athlete’s president in e-learning courses: a case of study of a U.S. National Association of Intercollegiate Athletics. Turkish online journal of distance education (TOJDE). 12(1), 14-25. https://doi.org/10.1016/j.iheduc.2008.10.003
Ozgur, Y. (2015). The Effects of “Live Virtual Classroom” on Students’ Achievement and Students’ Opinions about “Live Virtual Classroom” at Distance Education. The Turkish Online Journal of Educational Technology, 14(1), 108 – 115.
Papapicco, C. (2020). Informative Contagion: The Coronavirus (COVID-19) in Italian journalism. Online Journal of Communication and Media Technologies, 10(3), e202014. https://doi.org/10.29333/ojcmt/7938
Razzaghei, S. (2006). Factors affecting the development of virtual universities in Iran and its strategic status. Master's Thesis, School of Management, Tehran
University. (in Persian)
Romiszowski, AJ. (2004). How’s the E-learning Baby? Factors Leading to Success or Failure of an Educational Technology Innovation. Educational Technology, 44(1), 5-27.
Sahoo, K. K., Muduli, K. K., Luhach, A. K., and Poonia, R. C. (2021). Pandemic COVID-
: An empirical analysis of impact on Indian higher education system. Journal of
Statistics and Management Systems, 1-15. https://doi.org/10.1080/09720510.2021.1875571
Sarkar Arani, M. R. (2004). Policy of Education for the 21st Century in Developed and Developing Countries: Focus on Japan and Persian Gulf Region. Journal of International Cooperation Studies. 11(3), 101-130.
Sathiyamoorthi V., (2020). An Intelligent System for Predicting a User Access to a Web Based E-Learning System Using Web Mining. International Journal of Information Technology and Web Engineering (IJITWE), 15(1), 75-94. https://doi.org/10.4018/IJITWE.2020010106
Schroeder, C. (2003). New Students, New Learning Styles [Internet]. [cited 2011 June 12]. Available from: http://www.virtualschool.edu/mon/Academia/KierseyLearningStyles.html.
Sun, P. C., Tsai, R. J., Finger, G., Chen, Y. Y., & Yeh, D. (2008). What Drives a Successful e-Learning? An Empirical Investigation of the Critical Factors Influencing Learner Satisfaction. Computers and Education, 50(4), 1183-1202. https://doi.org/10.1016/j.compedu.2006.11.007
Tadesse, S., & Muluye, W. (2020). The Impact of COVID-19 Pandemic on Education System in Developing Countries: A Review. Open Journal of Social Sciences, 8, 159-170. https://doi.org/10.4236/jss.2020.810011
Umoh, J. B. & Akpan, E. T. (2014). Challenges of Blended E-Learning Tools in Mathematics: Students’ Perspectives University of Uyo. Journal of Education and Learning, 3(4), 60-70. http://dx.doi.org/10.5539/jel.v3n4p60
Wang, A. Y. & Newlin, M. H. (2012). Online Lectures: Benefits for the Virtual Classroom. T.H.E. Journal. It was accessed on 20/03/2020, http://www.thejournal.com/articles/15513
Zolfaghari, M., Mehrdad, N., Parsa Yekta, Z, Salmani Barugh, N., Bahrani, N. (2007). The Effect of Lecture and E-learning Methods on Learning Mother and Child Health Course in Nursing Students. Iranian Journal of Medical Education, 7(1), 31-39. http://ijme.mui.ac.ir/article-1-623-en.html
Copyright (c) 2023 Servicio de Publicaciones de la Universidad de Murcia
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Original work publishes in this journal is subject to the following terms:
1. Murcia University Press (the publishing house) holds the copyright of the publishes work, and favours and allows their reutilization under the use license stated in point 2.
© Servicio de Publicaciones, Universidad de Murcia, 2015
2. Work is published in the electronic edition under a license (Creative Commons Reconocimiento-NoComercial-SinObraDerivada 4.0 España (legal text). They can be copied, used, disseminated, transmitted and publicly presented, as long as: i) authorship and original publication source is acknowledged (journal, publishing house and URL of the work); ii) are not used for commercial purposes; iii) the existence and specifications of this use license is stated.
3. Conditions for self-archive. Authors are allowed and encouraged to disseminate electronically the pre-pint (before review) and/or post-print (accepted for publication) versions of their work before their publication since that favours earlier circulation and dissemination resulting in an increased chance for the authors to be cited and for the work to reach a bigger share of the academic community. Colour: RoMEO: green.
