THE FAMILY: A RESOURCE FOR SOCIAL INTERVENTION IN TIMES OF UNCERTAINT
Abstract
In this article we reflect on the role of social action in promoting well-being in periods of crisis and in the present pandemic period. The exercise of Social Work in society is applied by social workers who, despite being a specialised resource, have little professional autonomy in decision-making, little recognition of the theoretical knowledge of the social worker by institutional decision-makers and work mostly in single-professional teams. But the social worker, being a specialised professional, has a theoretical and practical training sustained by the acquisition of theoretical, instrumental, and practical skills for an intervention in complexity. The social worker is trained in networking and social advocacy, without forgetting the training in observation of the social reality of the person's life. The social worker as a professional of the relationship and communication, performing a strong mediation activity in connecting the different agents for a sustainable social change.
In preparing the article we used a qualitative methodology based on techniques of observation of social reality and techniques of documentary research and analysis.
The article instigates professional reflection, innovation of intervention approaches and a new matrix of thinking about emancipatory social action promoting greater social inclusion in a strong and effective application of human rights for social and human development. We highlight the need for public interventions in the pursuit of collective goals based on a development strategy that promotes a more sustainable and equitable future. The pandemic has drawn attention to the need to rethink social protection, namely the regulation of telework, responding to informality and promoting a greater willingness of society to mobilise more financial resources for risk minimisation through Social Security. It becomes necessary to design more equitable and sustainable policies, based on a social dialogue and institutional cooperation, contributing to increase public confidence in institutions in order to make the economy and society more inclusive and sustainable, without forgetting the family as a participative and active partner in the intervention of the Social Work.
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