Nurse Case Manager Murcia Health Service: A year of program implementation

Authors

  • María Rosario Valverde Jiménez ENFERMERA GESTORA DE CASOS DEL SERVICIO MURCIANO DE SALUD
  • Yolanda López Benavente ENFERMERA DE ATENCIÓN PRIMARIA DEL ÁREA IX DEL SERVICIO MURCIANO DE SALUD
  • María Ángeles Hernández Corominas ENFERMERA GESTORA DE CASOS DEL SERVICIO MURCIANO DE SALUD
  • Mercedes Gómez Ruiz COORDINADORA REGIONAL DE ENFERMERIA DEL SERVICIO MURCIANO DE SALUD
  • Magina Blázquez Pedrero DIRECTORA GENERAL DE ASISTENCIA SANITARIA DEL SERVICIO MURCIANO DE SALUD
  • Paloma Echevarría Pérez DECANA DE LA FACULTAD DE ENFERMERÍA DE LA UNIVERSIDAD CATÓLICA DE SAN ANTONIO. MURCIA
DOI: https://doi.org/10.6018/eglobal.13.4.169521
Keywords: health manager, research, nursing care

Abstract

The objectives of this paper are to describe the fundamental processes of the nurse case manager in a year of the program, to know the sociodemographic and clinical profile of the target population and the strain on the caregiver.

Methodology: This observational, descriptive and transversal study has been made in the health area of Murcia IX from 1 June 2010 to 31 May 2011. It describes the process maps of the nurse case manager; patients are identified through OMI-AP software and CIVITAS. Home visits are conducted to measure the social and demographic patterns, to perform evaluation through M. Gordon functional patterns and to apply validated questionnaires. The number of people who enter into the program is 258 patients and 115 caregivers. The population with chronic obstructive pulmonary disease represents 22.9%; 63.9% of patients have made full assessment.

Results: The functional pattern that measures activity and exercise is the most altered. Patients have a mean age of 74 ± 15 years. Women predominate in the overall target population 54.7%; 87.2% have some degree of dependence, there are a higher percentage of patients with severe dependence. The average age of caregivers is 59 ± 13 years, of which, 40 % of family caregivers are not overloaded. The target population represented 5.3% of the population more vulnerable. Since the introduction of case manager, registration of functional patterns in medical records of patients and caregivers has increased. The aging population is high, fragile, with a severe dependence level, preferably female, with family caregivers (women) without overloading conclusions

Downloads

Download data is not yet available.
Published
23-09-2014
How to Cite
[1]
Valverde Jiménez, M.R. et al. 2014. Nurse Case Manager Murcia Health Service: A year of program implementation. Global Nursing. 13, 4 (Sep. 2014), 57–69. DOI:https://doi.org/10.6018/eglobal.13.4.169521.