Incidents: instrument management assistance for patient safety in emergency room

Authors

  • Thatianny Tanferri de Brito Paranaguá Mestre em Enfermagem. Doutoranda do Programa de Pós-graduação da Faculdade de Enfermagem da Universidade Federal de Goiás. Rua 15 Lote 08 Unidade 203, Parque Atheneu. Goiânia-GO, Brasil. CEP: 74890-340. Fone: 55 62 8558-6555.
  • Queren de Pádua Braga Enfermeira. Hospital de Urgências de Aparecida de Goiânia.
  • Ana Lúcia Queiroz Bezerra Doutora em Enfermagem. Professor Associado da Faculdade de Enfermagem da Universidade Federal de Goiás
  • Ana Elisa Bauer de Camargo e Silva Professor Adjunto da Faculdade de Enfermagem da Universidade Federal de Goiás
  • Francino Machado de Azevedo Filho Enfermeiro. Professor da Universidade Estadual de Goiás. Mestrando do Programa de Pós-graduação da Universidade de Brasília
  • Maiana Regina Gomes de Sousa Enfermeira. Mestranda do Programa de Pós-graduação da Faculdade de Enfermagem da Universidade Federal de Goiás
DOI: https://doi.org/10.6018/eglobal.13.2.179201
Keywords: Outcome and process assessment (health care), quality assurance, health care, emergency service, hospital, nursing.

Abstract

This study aims to characterize the incidents arising of the health care, occurred in the emergency department of a university hospital of the sentinel hospitals network. Descriptive and retrospective study which examined notes that were made between September 2007 and March 2010, recorded in the books of intercurrence of this unity. Data were collected between January and March, 2010, structured in worksheets and analyzed descriptively, presenting the relative and absolute frequencies. Were identified the register of 75 incidents that were related to organization in the service or to the care. Were found more errors indices in medication, care omission and in notes and/or register in the sheet of evolution of the patient, highlighting the death as more serious consequence. The results points to the need of stimulate the construction and use of instruments of notification and incentive to the full notification of the incidents, because it constitute fundamental tool of quality and can orientate the service management face to indicators that should be improved in the environment of work to, thereby provide safe security and with quality.

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Published
27-03-2014
How to Cite
[1]
Paranaguá, T.T. de B. et al. 2014. Incidents: instrument management assistance for patient safety in emergency room. Global Nursing. 13, 2 (Mar. 2014), 206–231. DOI:https://doi.org/10.6018/eglobal.13.2.179201.
Issue
Vol. 13 No. 2 (2014): #34 - Abril
Section
Administración-Gestión-Calidad

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