Emotional competence and sociodemographic and professional characteristics of nurses
Abstract
Introduction: In health professionals, skills that allow them to deal with their own emotions and those of others guarantee the quality of care provided and an effective therapeutic relationship. Hence, they are fundamental for nurses, namely for those who work in family health units.
Objective: To analyze the relationship between the emotional competence of nurses working in family health units in a group of health centers in the north of Portugal and their sociodemographic and professional characteristics.
Method: Quantitative methodology, of the transversal descriptive-correlational type. Data collected through an electronic questionnaire that consisted of two parts: sociodemographic and professional characteristics of the participants and emotional competence questionnaire. 66 nurses composed the sample.
Results: The nurses in the study showed high levels of emotional competence (mean = 205.1, standard deviation = 20.9). There were no statistically significant differences between sociodemographic and professional characteristics and emotional competence.
Conclusions: Although the relationship between emotional competence and sociodemographic and professional characteristics is unclear, the importance of emotional intelligence in care practice is certain.
Downloads
References
Salovey P, Mayer JD. Emotional intelligence. Imagination, Cognition and Personality. 1990 Mar;9(3):185–211.
Raghubir AE. Emotional intelligence in professional nursing practice: A concept review using Rodgers’s evolutionary analysis approach. IJNSS [Internet]. 2018 Apr;5(2):126–30. Available from: https://www.sciencedirect.com/science/article/pii/S2352013217303812
Kozub E, Brown L, Ecoff L. Strategies for Success: Cultivating Emotional Competence in the Clinical Nurse Specialist Role. AACN Adv Crit Care. 2016 Apr 1;27(2):145–51.
Fortes IMF. A Gestão Emocional na Relação com o Outro [Internet] [Master’s Thesis]. [Universidade Europeia]; 2016 [cited 2022 Nov 30]. p. 1–66. Available from: http://hdl.handle.net/10400.26/12388
Arrogante Maroto Ó, Zaldívar A, Gregoria E. Factores sociodemográficos relacionados con la inteligencia emocional en los profesionales de Enfermería. Metas enferm. 2016 Jul;19(6):68–73.
Najafpour J, Keshmiri F, Rahimi S, Bigdeli Z, Niloofar P, Homauni A. Effect of Emotional Intelligence on the Quality of Nursing Care from the Perspectives of Patients in Educational Hospitals. PSQI [Internet]. 2020 Jan 1 [cited 2022 Feb 23];8(1):37–43. Available from: https://iranjournals.nlai.ir/handle/123456789/139086
Srinivasan K, Samuel U. A Study on Emotional Intelligence of Staff Nurses Working In Villupuram District. IOSR - JHSS [Internet]. 2016 Mar [cited 2022 Nov 30];21(3). Available from: https://www.iosrjournals.org/iosr-jhss/papers/Vol.%2021%20Issue3/Version-4/F2103043439.pdf
Cruz CIF. A Influência da Inteligência Emocional Enquanto Fator de Proteção no stress: Que Especificidades nos Profissionais de saúde? [Internet] [Master’s Thesis]. [Escola Superior de Enfermagem de Coimbra]; 2018 [cited 2022 Nov 30]. p. 1–126. Available from: http://web.esenfc.pt/?url=voSnQUUk
Cavaco CIM. A Relação entre a Inteligência Emocional e o Burnout em Médicos e Enfermeiros [Internet] [Master’s Thesis]. [Universidade do Algarve, Faculdade de Ciências Humanas e Sociais]; 2016 [cited 2022 Nov 30]. p. 1–112. Available from: http://hdl.handle.net/10400.1/8648
Agostinho LMCF. Competência Emocional em enfermeiros: um Estudo em Hospitais Públicos [Internet] [Master’s Thesis]. [Universidade de Aveiro, Secção Autónoma de Ciências Sociais, Jurídicas e Políticas]; 2008 [cited 2022 Nov 30]. p. 1–243. Available from: http://hdl.handle.net/10773/3350
Kahraman N, Hiçdurmaz D. Identifying emotional intelligence skills of Turkish clinical nurses according to sociodemographic and professional variables. JCN. 2016 Feb 23;25(7-8):1006–15.
Mayer JD, Salovey P, Caruso DR. Emotional intelligence: Theory, findings, and implications. Psychological Inquiry. 2004 Jul;15(3):197–215.
Alves J, Ribeiro C, Campus S. A inteligência emocional em enfermeiros responsáveis por serviços hospitalares. Revista de Enfermagem Referência. 2012 Jul 31;III Série(no 7):33–42.
Costa AC, Faria LS. A Inteligência Emocional No Contexto de enfermagem: Estudo Exploratório com o Questionário de Competência Emocional (QCE). In: Actas do X Congresso Internacional Galego-Português de Psicopedagogia [Internet]. Braga, Portugal; 2009 [cited 2022 Nov 30]. p. 4016–29. Available from: https://www.educacion.udc.es/grupos/gipdae/documentos/congreso/Xcongreso/pdfs/t9/t 9c295.pdf
Martins MP da C. Inteligência Emocional nos Enfermeiros de Saúde Mental e Psiquiatria [Internet] [master’s thesis]. [Universidade da Beira Interior, Ciências Sociais e Humanas]; 2018 [cited 2022 Nov 30]. p. 1–85. Available from: http://hdl.handle.net/10400.6/9573
Cruz MIEC. Fatores que Influenciam a Satisfação Profissional e a Inteligência emocional: Contributos para a Implementação de um Modelo de Supervisão Clínica [Internet] [Master’s Thesis]. [Escola Superior de Enfermagem do Porto]; 2019 [cited 2022 Nov 30]. p. 1–99. Available from: http://hdl.handle.net/10400.26/28136
Santos NL, Faria L. Inteligência emocional: adaptação do “Emotional Skills and Competence Questionnaire” (ESCQ) ao contexto português. Rev Fac Ciências Humanas e Sociais [Internet]. 2005 [cited 2022 Nov 30];2:275–89. Available from: http://hdl.handle.net/10284/668
Costa ACF, Faria LMS. Avaliação da inteligência emocional: a relação entre medidas de desempenho e de autorrelato. Psicologia: Teoria e Pesquisa. 2014 Sep;30(3):339–46.
Pestana MH, Gageiro JN. Análise de Dados para Ciências sociais: A Complementaridade do SPSS. 6th ed. Portugal: Sílabo; 2014.
Ordem dos Enfermeiros. Ordem dos Enfermeiros Nacional - Anuário Estatístico [Internet]. 2021 [cited 2022 Nov 30]. Available from: https://www.ordemenfermeiros.pt/arquivo/bu/2020_Anu%C3%A1rioEstatisticos.pdf
Jesus ÉH. Padrões de habilidade cognitiva no processo da decisão clínica de enfermagem [Internet] [Doctoral dissertation]. [Instituto de Ciência Biomédicas de Abel Salazar]; 2004 [cited 2022 Nov 30]. p. 1–438. Available from: http://hdl.handle.net/10216/9768
Primo FV, Bucci S. Comunicação assertiva como recurso da inteligência emocional no ambiente corporativo. Empreendedorismo, Gestão e Negócios [Internet]. 2020 [cited 2022 Nov 30];9(9):275–90. Available from: https://fatece.edu.br/arquivos/arquivos-revistas/empreendedorismo/volume9/Fabiana%20Valerio%20Primo;%20Steffano%20Bucci.pdf
Sousa MRO. Estudo Diferencial da Competência Emocional de Formadores [Internet] [Master’s Thesis]. [Universidade Fernando Pessoa, Faculdade de Ciências Humanas e Sociais]; 2013 [cited 2022 Nov 30]. p. 1–59. Available from: http://hdl.handle.net/10284/3768
Rodrigues PA da R. Determinantes da Competência Emocional de Profissionais em Saúde na Abordagem ao Doente Crítico [Internet] [Master’s Thesis]. [Instituto Politécnico de Bragança: Escola Superior de Saúde Bragança]; 2017 [cited 2022 Nov 30]. p. 1–102. Available from: http://hdl.handle.net/10198/14784
The works published in this magazine are subject to the following terms:
1. The Publications Service of the University of Murcia (the publisher) preserves the copyright of the published works, and encourages and allows the reuse of the works under the license for use stated in point 2.
© Servicio de Publicaciones, Universidad de Murcia, 2011 (© Publications Service, University of Murcia, 2011)
2. The works are published in the electronic edition of the journal under Creative Commons Reconocimiento-NoComercial-SinObraDerivada 3.0 España(texto legal) “ a Attribution-NonCommercial-NoDerivatives 3.0 Spain license (legal text)”. They can be copied, used, broadcasted, transmitted and publicly displayed, provided that: i) the authorship and original source of their publication (journal, publisher and URL) are cited; (ii) are not used for commercial purposes; iii) the existence and specifications of this license is mentioned.
3. Conditions of self-archiving. Authors are allowed and encouraged to electronically disseminate the pre-print (pre-reviewed ) and / or post-print (reviewed and accepted for publication) versions of their works prior to publication, as it ensures a wider circulation and dissemination which may lead to a possible increase in its mention and a higher scope among the academic community. RoMEO color: green.
