Conflict handling strategies in emotional key.

Authors

  • Carlos Montes Universidad de Santiago de Compostela (USC)
  • Dámaso Rodríguez Universidad de Santiago de Compostela (USC)
  • Gonzalo Serrano Universidad de Santiago de Compostela (USC)
DOI: https://doi.org/10.6018/analesps.30.1.135171
Keywords: Conflict, emotions, mood, conflict management strategies.

Abstract

Conflict is a dynamic and complex process emotionally actived. Therefore, in order to understand conflict management processes, it is necessary to study the influence of emotional variables which surround confrontations. The purpose of this paper is to explore how mood can influence the choice of conflict management strategies. Unlike other studies that artificially manipulate emotions, this one focuses on the differences in emotional experience that occur naturally. Results suggest that moods influence the choice of conflict handling strategies. Specifically, it has been found that positive affect predicts integrating, while negative affect predicts dominating. In conclusion, it is suggested that the intrapersonal influence of emotions is particularly noticeable when people experience high-aroused affective states.

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Author Biographies

Carlos Montes, Universidad de Santiago de Compostela (USC)

Departamento de Psicología Social, Básica y Metodología

Escuela Universitaria de Relaciones Laborales (Lugo)

Profesor de Psicología del Trabajo

Profesor de Evaluación de Riesgos Psicosociales y Salud Ocupacional

Dámaso Rodríguez, Universidad de Santiago de Compostela (USC)

Departamento de Psicología Social, Básica y Metodología

Facultad de Psicología

Gonzalo Serrano, Universidad de Santiago de Compostela (USC)

Departamento de Psicología Social, Básica y Metodología

Facultad de Psicología
Published
20-12-2013
How to Cite
Montes, C., Rodríguez, D., & Serrano, G. (2013). Conflict handling strategies in emotional key. Anales de Psicología / Annals of Psychology, 30(1), 238–246. https://doi.org/10.6018/analesps.30.1.135171
Issue
Section
Social and Organizational Psychology