The Affordances of Telecollaboration to Teach Apologies

Authors

DOI: https://doi.org/10.6018/ijes.570211
Keywords: Telecollaboration, Second Language Pragmatics, Speech Acts, Apologies, Role-plays

Abstract

This study presents the results of three telecollaboration projects carried out between Spanish-speaking students and their English-speaking counterparts. The aim is to explore the affordances of telecollaboration for the development of Spanish learners’ use of apologies in English. To investigate its suitability, a control group and three experimental groups were set. Quantitative analysis of the responses to a pre- and post-test, as well as quantitative content analysis of the strategies used to apologise in role-playing tasks have been carried out. The results revealed that there is a tendency toward improvement in the three experimental groups, as opposed to the control group. In line with this, the control group used a smaller range of strategies to apologise. It is concluded that the first experimental group is the one that obtained better results than the rest.

Downloads

Citations
  • Citation Indexes: 1
Captures
  • Readers: 1

References

Bardovi‐Harlig, K. (2013). Developing L2 pragmatics. Language Learning, 63, 68-86.

Beltrán-Palanques, V. (2013). Exploring research methods in interlanguage pragmatics: A study based on apologies. LAP LAMBERT Academic Publishing.

Belz, J. A. (2003). Linguistic perspectives on the development of intercultural competence in telecollaboration. Language Learning & Technology, 7(2), 68–117. http://dx.doi.org/10125/25201

Belz, J. A. (2007). The role of computer mediation in the instruction and development of L2 pragmatic competence. Annual Review of Applied Linguistics, 27, 45-75. https://doi.org/10.1017/S0267190508070037

Belz, J., & Kinginger, C. (2002). The cross-linguistic development of address form use in telecollaborative language learning: Two case studies. Canadian Modern Language Review, 59(2), 189-214.

Belz, J. A., & Kinginger, C. (2003). Discourse options and the development of pragmatic competence by classroom learners of German: The case of address forms. Language learning, 53(4), 591-647. https://doi.org/10.1046/j.1467-9922.2003.00238.x

Belz, J., & Vyatkina, N. (2005). Learner corpus analysis and the development of L2 pragmatic competence in networked inter-cultural language study: The case of German modal particles. Canadian Modern Language Review, 62(1), 17-48. https://doi.org/10.3138/cmlr.62.1.17

Blum-Kulka, S., and Olshtain, E. (1984). "Requests and Apologies: A Cross-Cultural Study of Speech Act Realization Patterns (CCSARP)1". Applied Linguistics 5(3). 196-213. https://doi.org/10.1093/applin/5.3.196

Canto Gutiérrez, S. (2020). Integrating intercultural telecollaboration in foreign language learning programmes. Netherlands Graduate School of Linguistics.

Cunningham, D. J. (2016). Request modification in synchronous computer‐mediated communication: The role of focused instruction. The Modern Language Journal, 100(2), 484-507. https://doi.org/10.1111/modl.12332

Cunningham, D. J. (2017). Methodological innovation for the study of request production in telecollaboration. Language Learning & Technology, 21(1), 75–98. https://dx.doi.org/10125/44596

Deutschmann, M. (2003). Apologising in British English. [Doctoral dissertation]. Umeå universitet.

Di Sarno-García, S. (2018). Teaching apologies through the use of audiovisual materials. Fòrum de recerca, n. 23, p. 327-340. http://dx.doi.org/10.6035/ForumRecerca.2018.23.22

Di Sarno-García, S. (2022). Does participating in a telecollaborative project foster the acquisition of apologies? Insights from the English for specific purposes context. In B. Arnbjörnsdóttir, B. Bédi, L. Bradley, K. Friðriksdóttir, H. Garðarsdóttir, S. Thouësny, & M. J. Whelpton (Eds), Intelligent CALL, granular systems, and learner data: short papers from EUROCALL 2022 (pp. 95-100). Research-publishing.net. https://doi.org/10.14705/rpnet.2022.61.1441

Di Sarno-García, S. (2023). L1 Transfer in Performing Apologies: Insights From Three Telecollaboration Projects. In S. Di Sarno-García, S. Montaner-Villalba, & A. Gimeno-Sanz (Eds.), Telecollaboration Applications in Foreign Language Classrooms (pp. 96-118). IGI Global. https://doi.org/10.4018/978-1-6684-7080-0.ch005

Di Sarno-García, S. (in press). Do pair and group work modalities affect the outcome in telecollaboration? In M. González-Lloret & J. Sykes (Eds.), Pragmatics & Language Learning. Volume 15. Honolulu, HI: National Foreign Language Resource Center, University of Hawaii at Mānoa.

Dooly, M. (2017). Telecollaboration. In Chapelle, C. & Sauro, S. (Eds.) The handbook of technology and second language teaching and learning, (pp. 169-183). John Wiley & Sons, Inc.

Félix-Brasdefer, J. (2018). 12. Role plays. In A. Jucker, K. Schneider & W. Bublitz (Eds.), Methods in Pragmatics (pp. 305-332). De Gruyter Mouton. https://doi.org/10.1515/9783110424928-012

Godwin-Jones, R. (2019). Telecollaboration as an approach to developing intercultural communication competence. Language Learning & Technology, 23(3), 8–28. https://doi.org/10125/44691

Goffman, E. (1967). Interaction ritual: Essays in face-to-face behavior (1st ed.). Routledge.

Golato, A. (2003). Studying compliment responses: A comparison of DCTs and recordings of naturally occurring talk. Applied linguistics, 24(1), 90-121. https://doi.org/10.1093/applin/24.1.90

Gonzales, A. (2013). Development of politeness strategies in participatory online environments. In Sykes, J. & Taguchi, N. (Eds.) Technology in interlanguage pragmatics research and teaching, (pp. 101-120). John Benjamins Publishing.

González-Lloret, M. (2019). Technology and L2 Pragmatics Learning. Annual Review of Applied Linguistics, 39, 113-127. https://doi.org/10.1017/S0267190519000047

González-Lloret, M. (2021). L2 pragmatics and CALL. Language Learning & Technology, 25(3), 90–105. http://hdl.handle.net/10125/73451

González-Lloret, M. (2022). Technology-mediated tasks for the development of L2 pragmatics. Language Teaching Research, 26(2), 173–189. https://doi.org/10.1177/13621688211064930

Halenko, N. (2021). Teaching Pragmatics and Instructed Second Language Learning: Study Abroad and Technology-enhanced Teaching. Bloomsbury Publishing.

Jalili, C. (2018, September 20). How to make the perfect apology. TIME. Retrieved from https://time.com/5400607/how-to-apologize-loved-ones/.

Kasper, G., & Dahl, M. (1991). Research methods in interlanguage pragmatics. Studies in Second Language Acquisition, 13(2), 215-247.

Leech, G. N. (1983). Principles of pragmatics (1st ed.). Routledge.

Leech, G. N. (2014). The pragmatics of politeness. Oxford Studies in Sociolinguistics.

Lewicki, R. J., Polin, B., & Lount Jr, R. B. (2016). An exploration of the structure of effective apologies. Negotiation and Conflict Management Research, 9(2), 177-196. https://doi.org/10.1111/ncmr.12073

Martínez-Flor, A. & Usó-Juan, E. (Eds.). (2010). Speech act performance: Theoretical, empirical and methodological issues. John Benjamins Publishing.

Morollón Martí, N., & Fernández, S. S. (2016). Telecollaboration and sociopragmatic awareness in the foreign language classroom. Innovation in Language Learning and Teaching, 10(1), 34-48. https://doi.org/10.1080/17501229.2016.1138577

Nuzzo, E. & Donato, C. (2023). Investigating L2 Pragmatic Development in Tandem Telecollaboration. In Di Sarno-García, S., Montaner-Villalba, S., & Gimeno-Sanz, A. (Eds.) Telecollaboration Applications in Foreign Language Classrooms. IGI Global. https://doi.org/10.4018/978-1-6684-7080-0.ch004

O’Dowd, R. (2011). Intercultural communicative competence through telecollaboration. In Jackson, J. (Ed.) The Routledge handbook of language and intercultural communication, (pp. 342-358). Routledge.

Oskoz, A., & Gimeno-Sanz, A. (2020). Exploring L2 learners’ engagement and attitude in an intercultural encounter. Language Learning & Technology, 24(1), 187–208. https://doi.org/10125/44716

Rafieyan, V., Sharafi-Nejad, M., Khavari, Z., Eng, L. S., & Mohamed, A. R. (2014). Pragmatic Comprehension Development through Telecollaboration. English Language Teaching, 7(2), 11-19. https://doi.org/10.5539/elt.v7n2p11

Rodríguez Peñarroja, M. (2015). Instruction of foreign language pragmatics: the teaching and acquisition of multiple speech acts using an explicit focus on forms approach, audiovisual input and conversation analysis tools. [Doctoral dissertation]. Universitat Jaume I.

Sabaté i Dalmau, M., & Curell i Gotor, H. (2007). From “Sorry very much” to “I'm ever so sorry”: Acquisitional patterns in L2 apologies by Catalan learners of English. Intercultural Pragmatics, 4(2). https://doi.org/10.1515/IP.2007.014

Sawin, T. A. (2022). Technology in the Acquisition of Second Language Pragmatics. In N. Ziegler & M. González-Lloret (Eds.), The Routledge Handbook of Second Language Acquisition and Technology (pp. 215-229). Routledge.

Sykes, J. M. (2005). Synchronous CMC and Pragmatic Development: Effects of Oral and Written Chat. CALICO Journal, 22(3), 399–431. http://www.jstor.org/stable/24147932

Sykes, J. (2017). Technologies for Teaching and Learning Intercultural Competence and Interlanguage Pragmatics. In C. Chapelle & S. Sauro (Eds.) The Handbook of Technology and Second Language Teaching and Learning (pp. 118-133). John Wiley & Sons, Inc. https://doi.org/10.1002/9781118914069.ch9

Sykes, J. M. (2018). Interlanguage Pragmatics, Curricular Innovation, and Digital Technologies. CALICO Journal, 35(2), 120–141. https://doi.org/10.1558/cj.36175

Sykes, J., & González-Lloret, M. (2020). Exploring the interface of interlanguage (L2) pragmatics and digital spaces. CALICO Journal, 37(1), i-xv. https://doi.org/10.1558/cj.40433

Taguchi, N. (2007). Task difficulty in oral speech act production. Applied linguistics, 28(1), 113-135. https://doi.org/10.1093/applin/aml051

Taguchi, N. (2021). Learning and teaching pragmatics in the globalized world: Introduction to the special issue. The Modern Language Journal, 105(3), 615-622. https://doi.org/10.1111/modl.12716

Taguchi, N., & Roever, C. (2017). Second language pragmatics. Oxford: Oxford.

Tsubota, Y., Inagaki, T., Nozawa, T., & Ishikawa, Y. (2023). A Pre-Telecollaboration Training Course for Japanese EFL Learners. In Di Sarno-García, S., Montaner-Villalba, S., & Gimeno-Sanz, A. (Eds.) Telecollaboration Applications in Foreign Language Classrooms. IGI Global. https://doi.org/10.4018/978-1-6684-7080-0.ch002

Usó-Juan, E., & Martínez-Flor, A. (2014). Reorienting the assessment of the conventional expressions of complaining and apologising: From single-response to interactive DCTs. International Journal of Language Testing, 4(1), 113-136.

Vyatkina, N., & Belz, J. A. (2006). A learner corpus-driven intervention for the development of L2 pragmatic competence. In K. Bardovi-Harlig, J. C. Félix-Brasdefer, & A. Omar (Eds.), Pragmatics and Language Learning (Vol. 11), (pp. 315-357). Honolulu: National Foreign Language Resource Center, University of Hawaii. http://hdl.handle.net/1808/8686

Published
28-06-2024
How to Cite
Di Sarno-García, S. (2024). The Affordances of Telecollaboration to Teach Apologies. International Journal of English Studies, 24(1), 25–47. https://doi.org/10.6018/ijes.570211
Metrics
Views/Downloads
  • Abstract
    330
  • PDF
    214
Issue
Section
Articles