Performance in the process of accreditation of public hospitals in Minas Gerais/ Brazil: influences on the quality of care
Abstract
The objective is to analyze the non-conformities related to the direction of accreditation of public hospitals in Minas Gerais and its influences on quality of care process. Descriptive, quantitative and desk research conducted in eight public hospitals participating in the Program for Strengthening and Improving the Quality of Hospitals of the Unified Health MG (ProHosp). Data were collected from reports of Organizational Diagnosis of the National Organization for Accreditation of hospitals who authorized the study and categorized into Structure, Process and Outcome. The most frequent NC structure was related to "define and implement institutional policy for managing clinical and non-clinical risks, contemplating preventive and corrective actions”. NC The most frequent case was "strengthening institutional communication methodology contemplating capillarization of the information needed to guarantee the quality and safety of care". The NC found the results were not quantitatively representative. We conclude that the NC are mainly related to the structure and processes, because hospitals in this study are at an early stage of the process of continuous improvement. So, the development of action plans to mitigate these NC is required.Downloads
The works published in this magazine are subject to the following terms:
1. The Publications Service of the University of Murcia (the publisher) preserves the copyright of the published works, and encourages and allows the reuse of the works under the license for use stated in point 2.
© Servicio de Publicaciones, Universidad de Murcia, 2011 (© Publications Service, University of Murcia, 2011)
2. The works are published in the electronic edition of the journal under Creative Commons Reconocimiento-NoComercial-SinObraDerivada 3.0 España(texto legal) “ a Attribution-NonCommercial-NoDerivatives 3.0 Spain license (legal text)”. They can be copied, used, broadcasted, transmitted and publicly displayed, provided that: i) the authorship and original source of their publication (journal, publisher and URL) are cited; (ii) are not used for commercial purposes; iii) the existence and specifications of this license is mentioned.
3. Conditions of self-archiving. Authors are allowed and encouraged to electronically disseminate the pre-print (pre-reviewed ) and / or post-print (reviewed and accepted for publication) versions of their works prior to publication, as it ensures a wider circulation and dissemination which may lead to a possible increase in its mention and a higher scope among the academic community. RoMEO color: green.