Characterization of the personal aggressions caused emergency medical service in a regional hospital
Abstract
Objective: Workplace violence is an emerging phenomenon in occupational hazards and specifically in the health sector end emergency services. Our objective is to characterize the aggressions caused emergency personnel in a district hospital.Methods: Cross-sectional study. The study populations are workers in the emergency department. Staff was excluded under one year old. We designed a questionnaire with socio-demographic variables and characteristics of the aggressions in 2011. The response rate was 92.4%. Descriptive statistics were performed using SPSS 16.
Results: The 58.2% of emergency personnel was attacked: 39% experienced nurses, doctors 19.5%, 17.1% administrative staff, 12.2% auxiliary sanitary, auxiliary nurses 7.3% technical of radiology 4.9%, with a significant association between professional and aggressions (p = 0.004). 40.4% of the aggressions took place in the night 31.9% in the morning and 27.6% in the afternoon.75% were verbal, 25% physical and verbal. 27.5% 4 or more suffered verbal abuse.35.8% of aggressions were committed by attendants, 18.9% of patients and 45.3% for both.71.7% did not report the attack on his high command or the prevention service.67.1% received no training in violence prevention. 69.9% do not know the protocol entity.
Conclusions: Lack of specific training on the issue and dissemination of existing protocols
Downloads
The works published in this magazine are subject to the following terms:
1. The Publications Service of the University of Murcia (the publisher) preserves the copyright of the published works, and encourages and allows the reuse of the works under the license for use stated in point 2.
© Servicio de Publicaciones, Universidad de Murcia, 2011 (© Publications Service, University of Murcia, 2011)
2. The works are published in the electronic edition of the journal under Creative Commons Reconocimiento-NoComercial-SinObraDerivada 3.0 España(texto legal) “ a Attribution-NonCommercial-NoDerivatives 3.0 Spain license (legal text)”. They can be copied, used, broadcasted, transmitted and publicly displayed, provided that: i) the authorship and original source of their publication (journal, publisher and URL) are cited; (ii) are not used for commercial purposes; iii) the existence and specifications of this license is mentioned.
3. Conditions of self-archiving. Authors are allowed and encouraged to electronically disseminate the pre-print (pre-reviewed ) and / or post-print (reviewed and accepted for publication) versions of their works prior to publication, as it ensures a wider circulation and dissemination which may lead to a possible increase in its mention and a higher scope among the academic community. RoMEO color: green.
