Perception of the nursing staff about the culture and patient safety

Abstract

Introduction: Patient safety is the reduction of risk in the presentation of injury, disability or death during health care. The complexity of health systems, the work environment, the patient's own situations and the hospital infrastructure predispose to the occurrence of adverse events (AE).
Objective: To determine the relationship between patient safety culture, hours worked per week and the incidents in the last year of the nursing staff of a second level public hospital in the city of Saltillo, Coahuila.
Methods: Descriptive correlational, sample of 113 nurses. Collection through a digital link, for the nursing staff that met the inclusion criteria. A social and labor data questionnaire and the Hospital Survey on Patient Safety Culture instrument were applied. The analysis was based on descriptive and inferential statistics.
Results: The patient safety culture lacks strength in most of the dimensions, with opportunities for improvement: management expectations and actions (60.8%), organizational learning (68.1%), feedback and communication about errors (58.9%) and only teamwork refers strength (76.3%). Lower scoring dimensions: openness in communication (42.4%), management support 42.7%, staffing 37.8 and non-punitive response to errors 35.9%.
Conclusions: It is important to take this information into account so that strategies can be planted and developed to provide safe hospital care. Management action is important in the continuity of patient safety actions.