Quality of working life and occupational nursing stress in emergency care unit
Abstract
Objective: To describe the demographic and labor profile and evaluate the quality of working life of the nursing team working in an emergency care unit.
Method: Cross-sectional study, carried out in 2017 with 109 workers. A questionnaire with demographic and labor profile was used and the quality of life at work was evaluated through the adaptation of the Walton model.
Results: Of the 109 workers, 75.2% were female, 45.9% were married, 34.9% were nurses, 53.2% were nursing technicians and 11.9% were nursing assistants; 89.9% had a weekly workload of 30 hours and 39.4% had another job in nursing. The quality of life at work scale revealed that 39.5% are dissatisfied and 60.5% are satisfied.There was greater dissatisfaction with quality of life at work among nurses.
Conclusion: The findings of this study may guide health system authorities to develop strategies to promote better quality of working life for dissatisfied nursing workers and thus enable them to provide better quality care to their patients
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