Desarrollo y validación de un cuestionario sobre compromiso organizacional normativo: Un estudio piloto en trabajadores Mexicanos.

Autores/as

  • Norma Betanzos-Diaz Autonomous University of the State of Morelos
  • Cynthia Shugey Rodríguez-Loredo Autonomous University of the State of Morelos
  • Francisco Paz-Rodríguez National Institute of Neurology and Neurosurgery
DOI: https://doi.org/10.6018/analesps.33.2.235211
Palabras clave: Compromiso normativo, estudio instrumental, análisis factorial exploratorio, responsabilidad, compromiso moral, lealtad, reciprocidad.

Resumen

Se desarrolló un cuestionario de medición del compromiso en su dimensión normativa, fundamentada en la reciprocidad y responsabilidad como valor hacia el trabajo en donde se estableció un vínculo hacia la organización basado en la lealtad de los trabajadores. Un banco inicial de 30 ítems, construidos y revisados con criterios rigurosos, se aplicaron a una muestra de 298 trabajadores de una cadena de tiendas departamentales (168 Mujeres, 56.4%; 130 Hombres), con edades comprendidas entre 18 y 65 años (M = 32.5 años, DT = 9.6 y escolaridad Bachillerato (199, 66.8%). La antigüedad en la empresa abarca entre 1 y 34 años (M = 4.4 años, DT = 5.7). Mediante análisis factorial exploratorio se identificaron dos factores con 28 ítems que explican el 45.1 % de varianza: el primero denominado lealtad-reciprocidad; y el segundo cumplimiento-responsabilidad. El análisis de fiabilidad indicó una adecuada consistencia interna, α = .925 y .912. La validez concurrente se comprobó mediante correlación de Pearson con el Cuestionario de Compromiso Organizacional y Escala de Valores Hacia el Trabajo. Los resultados obtenidos indicaron que las dimensiones del Cuestionario de Compromiso Organizacional Normativo puede ser una opción para valorar este constructo.

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Biografía del autor/a

Norma Betanzos-Diaz, Autonomous University of the State of Morelos

Transdisciplinary Research Center in Psychology

Cynthia Shugey Rodríguez-Loredo, Autonomous University of the State of Morelos

Independent researcher

Francisco Paz-Rodríguez, National Institute of Neurology and Neurosurgery

Research in Medical Sciences

Citas

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Publicado
31-03-2017
Cómo citar
Betanzos-Diaz, N., Rodríguez-Loredo C. S., & Paz-Rodríguez, F. (2017). Desarrollo y validación de un cuestionario sobre compromiso organizacional normativo: Un estudio piloto en trabajadores Mexicanos. Anales de Psicología / Annals of Psychology, 33(2), 393-402. https://doi.org/10.6018/analesps.33.2.235211
Número
Sección
Psicología social y de las organizaciones