Estrategias para aumentar la satisfacción de los cuidados de enfermería de niños hospitalizados: panel Delphi

Autores/as

DOI: https://doi.org/10.6018/eglobal.429701
Palabras clave: niño; hospitalización; enfermería.

Resumen

Introducción: La satisfacción con los cuidados de enfermería en el ámbito del niño hospitalizado está poco estudiada. La investigación se ha centrado en predictores y componentes de la satisfacción, y es fundamental identificar estrategias que la promuevan.
Materiales y método: Se realizó un estudio transversal, observacional y exploratorio-descriptivo. Tiene como objetivo identificar las estrategias descritas por las enfermeras que contribuyan a incrementar la satisfacción de los niños en edad escolar y sus padres con la hospitalización. El panel delphi se utilizó como técnica de recolección de datos, y como técnicas de análisis de datos análisis de contenido (en la ronda 1) y estadística descriptiva (ronda 2). El estudio se aplicó entre noviembre de 2018 y febrero de 2019 a una muestra de 90 enfermeras pertenecientes a 6 instituciones de salud, después de obtener una validación positiva de los respectivos comités de ética.
Resultados: Se obtuvo una tasa de respuesta del 52% (n = 47) en la ronda 1 y del 47% (n = 42) en la ronda 2. Se identificaron, en la ronda 1, en consenso en la ronda 2, 13 estrategias en relación con los niños que se dirigen principalmente a la transmisión de información, la participación familiar, el juego y el alivio del dolor. En cuanto a los padres, se identificaron 12 estrategias por consenso en la ronda 2.
Discusión: La implicación familiar y la transmisión de información son áreas de intervención identificadas en ambos grupos.
Conclusión: Fue posible investigar intervenciones de enfermería que pudieran promover un aumento en la satisfacción de niños y padres, enfocadas principalmente en la información y el apoyo y la participación familiar.

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Publicado
01-04-2021
Cómo citar
[1]
Loureiro, F. y Charepe, Z. 2021. Estrategias para aumentar la satisfacción de los cuidados de enfermería de niños hospitalizados: panel Delphi . Enfermería Global. 20, 2 (abr. 2021), 129-175. DOI:https://doi.org/10.6018/eglobal.429701.
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