SALAZAR, Patricia; ORTS, Sara. Requests in tourist information office service encounters: An analysis of directness and gender. International Journal of English Studies, [S. l.], v. 18, n. 2, p. 35–52, 2018. DOI: 10.6018//ijes/2018/2/318711. Disponível em: https://revistas.um.es/ijes/article/view/318711. Acesso em: 26 apr. 2024.